Lamian Palace is a Chinese Full-Service Restaurant who have been around since 2016. Serving good quality Chinese comfort food, quickly made them the top-of-mind to go to for modern casual Chinese restaurant.
However, the rise of competition with lower price and aggressive influencer marketing drove loyal customers of Lamian Palace to dine at their new competitors
Lamian Palace have tried using influencers and social media ads to improve their sales. But, the sales and traffic did not improve as expected.
Yobo built Lamian Palace's Membership system in WhatsApp and with our automation engine, sending WhatsApp personalised messages to high-value customers.
Combining with exclusive reward for members such as Buy 1 get 1 and up to 500K voucher, Lamian Palace has been able to drive more sales from loyal customers.
Jan - Mar 2024
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