Bakmi Gading Permai Partners with YOBO, a WhatsApp Automation Platform to Enhance Customer Experience

In a strategic move to modernize its operations while preserving its heritage, Bakmi Gading Permai, Jakarta's beloved noodle institution, has implemented an innovative WhatsApp automation solution to elevate customer service across its outlets.

Modernizing Tradition with Digital Solutions

For more than 35 years, Bakmi Gading Permai has been celebrated for:

  • Time-honored recipes - Their signature Bakmi Ayam and Pangsit Goreng
  • Consistent quality - Maintaining authentic flavors across generations
  • Community connection - Serving as a culinary landmark for Jakartans

The restaurant now bridges tradition and technology through intelligent WhatsApp integration.

Key Service Enhancements

The new system enables:

  • 📱 Streamlined ordering - WhatsApp-based takeaway and dine-in reservations
  • ⏰ Efficient communication - Real-time order updates and promotions
  • 🎂 Personalized engagement - Customized rewards for loyal customers
  • 📈 Data-informed service - Insights to refine the dining experience

Benefits for Patrons

Customers will enjoy:

  • ✅ Convenient digital ordering options
  • ✅ Faster service during busy periods
  • ✅ Exclusive member promotions
  • ✅ Simplified group bookings

Technology Implementation

The WhatsApp integration provides:

  • Automated responses for common inquiries
  • Digital loyalty tracking
  • Customer preference analytics
  • Seamless order management

Experience the upgrade and visit any Bakmi Gading Permai location:

  • 📍Kelapa Gading, Jakut
  • 📍Tanjung Duren, Jakbar
  • 📍JGC (Jakarta Garden City), Cakung
  • 📍Aniva, Serpong
  • 📍Citra 6, Jakbar